BPRO SOFTECH PRIVATE LIMITED (“BIG9"), having registered office at Plot-47,Block-EB, 3108 Rajdanga Main Road, Kasba, Kolkata, West Bengal-700107, Our primary objective is to provide complete satisfaction for the agent, merchant, and BC. If for any reason you are unhappy with the services you received, we will return or refund your money as long as the reasons are legitimate and valid, can be supported by evidence following an inquiry together with methodical investigation. Please read the terms and conditions (T&C) during onboarding to ensure you are aware of all the information on the products and services you will be utilizing and put to use. For Refund & Cancellation - 9163105501 & info@big9.net Estimated Refund Credit TAT -20 Working Days